While the main power cable is keyed to prevent it from being put in backward, sometimes customers are able to force it in. However, at this point dishing out the extra money for a customizable LCD screen that isn't being recognized wasn't money well spent LOL However the next day I found that the display on the Z63 was frozen. GPU and CPU temps were not moving, and did not represent the actual temps. Not only was the micro USB to USB 2.0 cable that was in the package defective, I've noticed that my Kraken Z73 doesn't show the correct temperature (viewing CPU-Z or even MSI Afterburner) all the time and the worst part of it, the latest update to CAM sucks. Even the new beta is dreadful. This is typically caused by changes to your system's software or hardware. Once this is done, restart your PC. CAM is a free PC monitoring software created by NZXT for PC enthusiasts and gamers. If your device is still not recognized, then it is likely the hardware is defective. The pump and the LCD screen work just fine but the radiator fans just dont spin. I can control the pump speeds either. There is a known USB compatibility issue that Kraken Z63 and Z73 customers are experiencing with select AMD Ryzen-based motherboards. Why is my Kraken Z63/Z73 display or pump not working? Then right-click the AseUSB.inf file and select "Install". Using a standard Micro USB to the USB data cable, connect these products to a functioning USB port on the front or rear I/O of your system. NZXT Kraken Z63 Liquid CPU Cooler, 280mm Radiator, 2.36in customizable LCD screen, Aer-P Radiator-Optimised 140mm Fan x2, Reinforced Extended Tubing, NZXT CAM Powered with Advanced Lighting Modes, Compatible with AMD Threadripper CPU up to 280W Buy NZXT Kraken Z Series Z63 280mm - RL-KRZ63-01 - AIO RGB CPU Liquid Cooler - Customizable LCD Display - Improved Pump - Powered by CAM V4 - RGB Connector - Aer P 140mm Radiator Fans (2 Included) with fast shipping and top-rated customer service. To download this file, press the "Download" button on the top right of the page and then press "Direct Download". Once deleted, re-open CAM and you will be able to add new GIFs. If the product is not visible in CAM, this is a separate issue with recognition, the cooler will only work fully if Windows and CAM recognize a cooler ⦠... Wont touch NZXT again while they've got CAM software. I have a different asus x570 board and actually have commented on that thread that you know of. $249.99. Once the USB header is switched, power on your system. If you still see an Unknown USB Device, then it seems that the USB cable is creating a bad connection to the motherboard. Unfortunately, sometimes CAM can stop recognizing your CAM powered hardware. Why does my GIF not load on my Kraken Z cooler? To make sure your cable is put in correctly, make sure the rightmost pin is empty on the main power cable. Only 1 left in stock - order soon. The problem I have though: Since I've installed the Kraken, the 3 x 120mm case fans can't be controlled in real-time. Same and the hue 2. This will install the driver for your Kraken coolers. Why does my GIF not load on my Kraken Z cooler? How do I rotate my pump on my Kraken Z Cooler? We can take care of this and replace this defective hardware as long as you are within your warranty period still. For Z63 and Z73 coolers, you do not need such a driver. The cooler is also not being detected in the CAM software anymore. NZXT Kraken X73 & Z63 AIO CPU Cooler Review. Does CAM work with Third (3rd?) If the product is not visible in CAM, this is a separate issue with recognition, the cooler will only work fully if Windows and CAM recognize a cooler when the PC starts up. I know NZXT said they would be releasing a new version of cam that will maybe fix the issue 'soon' so tbh, i'm just waiting at this point.. If your CAM powered device is now recognized in CAM, then it's possible the previously-used USB header on your motherboard may be defective. Vea opiniones y calificaciones de opiniones que otros clientes han escrito de NZXT Kraken Z63 11.024 in â RL-KRZ63-01 â AIO RGB CPU Liquid Cooler â Pantalla LCD personalizable â Bomba mejorada â Alimentado por CAM V4 â Conector RGB â Ventiladores de radiador Aer P 5.512 in (2 incluidos) en Amazon.com. Hi, just finished installing my Kraken Z63 and the cooler seems to be doing great so far, however after installing it I found that my AER fans that I was planning on using as the front fans for the radiator are no longer lighting up. Kraken pump is working but my RGB lighting is not. COMPONENTS Once installed, restart your PC. Newegg shopping upgraded ⢠I wired the kraken the way the instructions say. $249.99. I went all in on NZXT when I did my build in 2017. To rotate your display, head to the "Lighting" tab in CAM, then press the "About Kraken Z3" button. NZXT Kraken Z63 280mm - RL-KRZ63-01 - AIO RGB CPU Liquid Cooler - Customizable LCD Display - Improved Pump - Powered by CAM V4 - RGB Connector - AER P 140mm Radiator Fans (2 Included) 4.7 out of 5 stars 392. Then check CAM again. Plug in kraken to front panel usb using micro usb and turn on computer Kraken should be recognized. This is the side you'll have the cable facing when plugged into the cooler. level 2. If your CAM powered device is still not recognized, depending on the product you have, you may need to get it replaced with the Customer Support Team as it could have a defective USB cable. Kraken pump is working but my RGB lighting is not. If your cooler is still not working properly after verifying this cable is connected properly, please contact our customer service team. Before deleting the GIF, close CAM, otherwise you may not be able to delete the file. I just built a new pc using the Kraken Z63. Why are my games crashing when CAM is on? If your CAM powered device is still not recognized in CAM, then you will need to remove the current driver from your system for that hardware. I got the s340 elite case, X62, A Hue+, and Aer RGB fans. I spent a lot of money on this new Kraken Z73 and to be honest, I am starting to regret this purchase. When I turn on the computer, on my motherboard, I get a red light on the CPU thing. 02 KRAKEN Z SERIES A. Kraken Z53 / Z63 / Z73 x1 B. Intel Retention Bracket (Pre-Installed ) x1 C. AMD Retention Bracket x1 D. Intel Backplate x1 1. If I apply a different profile (Silent for example) , I have to close CAM and re-open it for the new profile to get applied to these pre-installed fans. CPU: FX-8350 Cooler: NZXT Kraken X60 w/2X NF-A14 FLX MoBo: Asus M5A99FX Pro Rev 2.0 Memory: 8GB G.Skill Sniper@1720 GPU: Sapphire Dual-X HD7970@1100/1500 Storage: Samsung 840 120GB(OS), Seagate Barracuda 1TB 7200 64MB PSU: Sparkle 850W Gold Case: Corsair C70 Military green w/ Solid window Keyboard: Ducky Shines 3 (MX Blues), Razer BlackWidow 2013 ⦠280mm AIO Liquid Cooler with LCD Display. I have 2 separate usb slots for each What should I do? NZXT Kraken Z63 280mm - RL-KRZ63-01 - AIO RGB CPU Liquid Cooler - Customizable LCD Display - Improved Pump - Powered by CAM V4 - RGB Connector - AER P 140mm Radiator Fans (2 Included) 4.7 out of 5 stars 3,829 Through CAMâs unique software interface, you can do more than simply fine-tune settings; you can now display your favorite animated gifs or CAM system information, allowing for total customization. 43. share. 13. If your CAM powered device is still not recognized in CAM, then you will need to remove the current driver from your system for that hardware. Make sure your system is fully powered down when you do this and that you can verify the internal USB header you are switching to is fully functional. Only latest NZXT CAM 4.2.3 works for Kraken Z63, previous versions don't (i.e. Report Save. Here are some troubleshooting steps to fix this issue. Then right-click the AseUSB.inf file and select "Install". Make sure to extract this zip file in order to install the file. This will install the driver for your Kraken coolers. Kraken Z63/Z73 Follow New articles New articles and comments. Everything is detected normally in CAM. The all-new Kraken Z Series lets you personalize your all-in-one liquid cooler like never before. Through CAMâs unique software interface, you can do more than simply fine-tune settings; you can now display your favorite animated gifs or CAM system information, allowing for total customization. This will produce a file with a .zip extension. Once in your Windows Control Panel, select the "View Devices and Printers" option: Under the "Unspecified" section in this menu, you will see some devices listed here. The all-new Kraken Z Series lets you personalize your all-in-one liquid cooler like never before. For Z63 and Z73 coolers, you do not need such a driver. Kraken Z63. As the post says, cam isnât detecting the lcd screen. If your hardware is not recognized and you have a Kraken X31, X41, X42, X52, x53, X61, X62, X63, X72, or X73 we have a chipset driver that you can install. But is seeing the hue 2 device and fans. Lea opiniones de productos sinceras e imparciales de nuestros usuarios. To do this, search for the "Control Panel" in your Windows search bar. I have the usb from the kraken plug in to my mobo. If your devices are recognized again, this would indicate a bad USB cable from these devices. In order to get the most out of the Kraken Z63 and Z73, you need to have NZXTâs CAM software installed. Please refer to this guide linked below for issues with recognition like these: Now if your cooler is recognized in CAM, but is still having the aforementioned problems, this can mean the main power cable was inserted improperly into the cooler. If not retry in another usb. With an average thermal resistance of 0.0935 °C/W, the 280 mm cooler manages to ⦠Why is my Kraken Z63/Z73 display or pump not working? To verify this, please try switching the USB cable from your device to a different internal USB header. James Dawson July 2, 2020 Cooling, ... and a micro USB cable that connects to a motherboard header for NZXT CAM software control. The Product & Engineering teams have isolated the root cause to be an incompatibility between these AMD-based motherboards and the series damping resistors used in the NZXT product design. Kraken Z3 Series Installation Video; How do I rotate my pump on my Kraken Z Cooler? Hi, Iâm experiencing issues with my NZXT Kraken Z63 cooler. NZXT Kraken Z63 280mm - RL-KRZ63-01 - AIO RGB CPU Liquid Cooler - Customizable LCD Display - Improved Pump - Powered by CAM V4 - RGB Connector - Aer P 140mm Radiator Fans (2 Included) 4.7 out of 5 stars 4,984 Why are my lighting settings blocked in NZXT CAM. Please contact our Customer Support Team for further assistance. What should I do. Everything was working fine and I could customize my RGB devices. Kraken Z USB Compatibility Issue; NZXT ⦠Depending on your cooler configuration your pump may have been rotated in order to fit the Kraken to your PC from having fitment issues. NZXT Kraken Z63 280mm - RL-KRZ63-01 - AIO RGB CPU Liquid Cooler - Customizable LCD Display - Improved Pump - Powered by CAM V4 - RGB Connector - AER P 140mm Radiator Fans (2 Included) 4.7 out of 5 stars 393. The NZXT Z63 also performs well in our low-speed testing. 11 months ago. The NZXT Kraken Z53 not only looks fancy but it also functions flawlessly as an AIO cooler. If your Kraken Z63 or Z73 has is overheating or the display is not working, first please verify if the cooler is visible in our CAM software. The following products need to be replaced if the USB cable is defective: If your device is an M22, X42, X52, X62, X72, Hue Plus, Hue 2, Hue 2 Ambient, Grid v2, or Grid V3, then we can test the USB cable. Inside you'll find a folder titled "gifs." For the Hue Plus, Hue 2, Hue 2 Ambient, Grid v2, and Grid v3, the USB cable included supports Micro USB. Go into Control Panel and click on "View Devices and Printers" then remove the NZXT USB Device/Unknown USB Device and restart your PC. Why is Windows 10 showing a large amount of data usage for CAM? When the cooler is physically rotated, the image on the display will not be oriented properly. party devices? NZXT's Kraken X63 "AIO" is a refresh of the long-standing X62 closed-loop liquid cooler (CLC), claiming a new Asetek Gen7 pump and coldplate. Specs: Intel i7-10700k ASUS RTX 2060 Rog Strix Z490-A Corsair CX650M 650W PSU Right-click and select "Remove device" for any devices labeled as Asetek USB Device, MCP2200 USB Serial Port Emulator, NZXT USB Device, USB212C HID Device or Unknown USB Device. Maybe you can display that gif on your NZXT Kraken Z63. For all Kraken coolers, the USB cable included supports Mini USB. Using a standard Mini USB to the USB data cable, connect your Kraken cooler to a functioning USB port on the front or rear I/O of your system. If your Kraken Z63 or Z73 has is overheating or the display is not working, first please verify if the cooler is visible in our CAM software. (RGB powered). Any suggestions on how to fix? AER RGB Fans not working after Kraken Z63 install. If your CAM device is still not recognized then this could be an issue with the USB connection from the CAM Powered Device to your motherboard. To delete a GIF manually from CAM, you would need to search for %APPDATA% in your Windows 10 Search Bar, then find the NZXT CAM folder. Please contact your motherboard manufacturer to verify this. Once installed, restart your PC. This piece of kit has been lambasted in the past from the community for shipping to NZXT PC statistics and other data, being sluggish to use and downright unreliable. Only 6 left in stock - order soon. Do I need to connect the kraken to the hue 2? Seems that the display will not be oriented properly settings blocked in NZXT 4.2.3... 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