. It’s clearly a scam. Either these things are accurate or not. Customer service is a zero. I should have known when the REQUIRED a picture and an answer to what line we thought the dog was….I also read that BBC busted them and did a segment on them and they do not send any samples to a lab. In May of 2018, I had a prenatal paternity test done through this office. Please don’t waste your money on this product! I’ve now given the money to an animal charity. Is he a long haired chihuahua? SCAM! They do not respond to emails. Do I wish I looked at all of these reviews before buying this test. I’ll wait another 15 days and then I’ll contact the Better Business Bureau after all I paid for this test! I think I’ll try and get a refund, but can’t really find any contact details. For level 5 he got Rhodesian Ridge Back. Viaguard review by a DNA Testing Choice user2020-08-14. I followed instructions. The website says “Do not call or email if you have a problem.” WELL THAT’S GREAT! It was obvious that my dog is a cross breed I got his dna tested by another company and he came back as a whippet italian greyhound cross (I didnt have to supply a photo). I wanted to know what other breed my dog was, I knew what the mother was but i never stated it on the form as i was curious to see if they would know using their DNA checks… and guess what….. it was totally different… Zero out of 5. I did a DNA test with another company and it came back 7 of his 8 great grandparents are border collies, which is very accurate. Prenatal Paternities Inc. / Paternity Depot / Viaguard Accu-Metrics / DNA My Dog / DNAffirm Dog DNA / Identibreed are all the same lab. U.K. Office are useless. Viaguard review by a DNA Testing Choice user2019-04-10, No I got the envelop with the test, I paid once and now they want me to pay again.. when the test is send back to them And the want my to write all informations on my creditcard. For level 4 he got Great Dane. I bought my test awhile back from Walmart. I SENT MY DOG’S DNA SAMPLE IN OCTOBER 2018 AND HAVE GOTTEN NO RESULTS BACK AS OF FEB 19 2019. I thought this was a great present. They go by the photo you send in, I will be taking this a lot further. Viaguard review by a DNA Testing Choice user2017-10-18. From the picture they told me my dog was a schnauzer, etc. She came back 100% full blooded lab, ONLY because her picture looks like she is a full lab, I am sure!! Of course it will appear accurate to her. Looking at previous posts regarding this firm I thought that we’d been scammed and I wrote to Via-Pet informing them so. They say level 1 will only be presented if one or both parents are purebred. So I purchased 2 kits for dna testing. Viaguard review by a DNA Testing Choice user2019-06-20. no photo was requested by them, just the swab. We will be objectively be reviewing the advantages and disadvantages of each dog DNA test kit on the market, with customer reviews used to help determine which dog DNA test kit is best suited for your needs. Complete waste of money. Viaguard review by a DNA Testing Choice user2018-06-04. I bought this test through Walmart so will be contacting them next. But you have to give them no less than1 star??????? . Viaguard review by a DNA Testing Choice user2018-06-19. Dingo's DNA Breed Test Results. There are several different offerings for dog breed DNA tests that you can order online. As with most products, some at-home dog DNA kits are much better than others. Apparently our 25kg dog that looks quite alot like a staff and german shepard is a Chihuahua and Pomeranian I would rate it lower than one if I could. I sent in a DNA test for my dog in March 2018 and as of today July 22, 2018 have not heard anything and cant even find out why. I have also included a tribute video below which shows some different video clips and photos of my dog throughout the course of his life. And the testing process is fairly simple: Each test comes with two DNA test swabs. German Short Haired Pointer and Labrador Retriever were the 2 main breeds which both showed up for the level 2 reading. Viaguard review by a DNA Testing Choice user2018-08-16. Plus, will also be sending an email to BBB. We ordered the kit before reading reviews beyond that of the retailer. I was very pleased with everything about my dog’s DNA test, and the customer service was super good… previous veterinarians and rescue groups were not in agreement on his breeds… This DNA test provided the missing link.. to his primary breeds.. and further lineage… his tendencies and health characteristics all fall in line..Monique in Canine Determination customer service sent results in one week! I have asked Amazon for my money back. Dad clearly was not a Dalmatian which is why I wanted to do the test. Very very angry! Viaguard review by a DNA Testing Choice user2017-06-03, Very polite and friendly. We’ve since had it done by a more reputable company and as we thought she’s 87.5% American bulldog 12.5% boxer. Viaguard review by a DNA Testing Choice user2018-08-02. It came back that she was boxer/greyhound/whippet/bulldog. I stupidly sent a photo of my lab cross dog to this awful company, only to find, surprise, surprise, the results came back with 75% lab no other details. Shouldn’t have to send a photo. The kit took a week or 2 to arrive in New Zealand. So after about 3-4 weeks after sending the testing kit back I received the results via email. I don’t even know if they received the test. My results came back and I’m happy. So after about 3-4 weeks after sending the testing kit back I received the results via email. Please check the law on Defra’s website for the facts. Viaguard review by a DNA Testing Choice user2018-06-30. Once you have received the test all you have to do is rub the swabs on the inside of your dogs cheek for around a minute. Viaguard's simple cheek swab DNA test lets you learn the breeds in your dog and gain insight into the unique genetic background of your dog including the history of their breed, personality traits, exercise levels, and so much more. So I ordered a via – pet (via guard) dna testing kit and did the swabs, posted them and then read the reviews, and felt incredibly sick. Nothing but excuses when I call. What an absolute joke! We’ve just had the results back and not only do they make total sense but the depth off explanations and ACGT profiling that went with it is spot on. This time we have a Coonhound, Keeshond, Belgian malinois, and a bit of spaniel! Shouldn’t be in business, Viaguard review by a DNA Testing Choice user2018-04-08. Looks just like a german shepherd and low and behold, no findings of german shepherd. We rescued a puppy and knew his mother to be Saluki but father unknown. I won’t hesitate to recommend them and like I say and they can confirm I was a sceptic!! Shame on me for thinking this was legit!! I sent another under another name and told them what I thought she was and got results that were far more acceptable plus they included a dog that not many people would have heard of but I did wonder if it was in my dog. Samples sent in, and never heard from the company again?! I for one plan to file a complaint with the BBB. Don’t waste your money. Do not use this company, it is a scam without a doubt. The results came back showing he was indeed majority Canaan…. I’d just like some reassurance. The company isn’t doing research on the back end, like Embark and Wisdom, but it’s focused on helping doggos in another key way. My pedigree cross didn’t turn out to look as it should, so I sent off the first kit. I am getting a refund and I suggest this company is very suspicious. “Pit Bull” DNA testing is not valid in the UK. We had always wondered what breed Dingo was. Also leave a comment below and tell me if you were surprised by my dog's test results and let me know what breed you thought he would have been. Viaguard review by a DNA Testing Choice user2018-07-22. Customer I sent an email asking how this is possible and that my other test is still showing at not received. I finally made the time to do the swabbing and send it in for analysis. I have solid documentation of this through genealogy records. I was so disappointed when Viaguard too came back with poodle/schnauzer/spaniel with no mention of dalmatian. SCAM, Viaguard review by a DNA Testing Choice user2018-11-17. Not all DNA tests for dogs work the same way, which gives a lot of wiggle room for dog DNA test accuracy. I submitted my pets test the end of December they claim test results are returned in 12 days. If we had supplied the photo it would be a dead givaway. The results were the exact same as another test which I paid SIX TIMES the price for. I sent my dogs DNA swab in in May. Id give zero stars if I could. non existent customer service. Viaguard review by a DNA Testing Choice user2018-02-13. © DNA Testing Choice 2021. We purposely did not add a photograph or suggest suspected breeds as we did not want this influencing analysis. This company is a joke so AVOID at all cost, they request a picture of your dog so they can guess what breed it is. Level 5 is usually less than 5%. Viaguard review by a DNA Testing Choice user2018-02-08. Orivet offers two dog DNA tests, one for mixed-breed identification and the other for health screening. I have also included a tribute video below which shows some different video clips and photos of my dog throughout the course of his life. I had provided a microchip number and a photo (of my boys face only), the 2 deadly sins according to the reviews on here. Thankfully both tests also showed negative results for MDR1 and EIC… but the fact that Viaguard even gave me results for these conditions without even bothering to do a proper test is – in my opinion – criminal! My dog looks like a labrador cross, but I knew from DNA tests already done on puppies known to be his that he is majority Canaan with no indication of any Labrador in him. It blatantly lied on the breed of our second dog. I one thing that we are certain of is that my dog along with his two brothers are puppies of a Dalmatian. We expected the results to be kokoni (known breed), Pekingese (mums breed) and chihuahua (he looks similar) well surprise surprise he was Level 1 kokoni plus various other dogs including Shetland sheepdog (he’s a very small not even 5kg dog!) I put in my complaint and demanded a refund. 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